At BlueForest, we strive to ensure your coffee reaches you as smoothly and quickly as possible.

 

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1. Order Processing

•Orders are typically processed within 1–2 business days if the item is in stock.

•If an item is out of stock, processing time may vary. In such cases, we will notify you via email or SMS.

•You will receive a confirmation once your order is placed, and tracking details will be sent once it is shipped.

 

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2. Delivery Timeline

•Delivery timelines depend entirely on our courier partners and your location.

•Estimated delivery time will be shown at checkout or shared via tracking updates.

 

Please note: We have no control over delays caused by courier services, weather, festivals, or other unforeseen events.

 

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3. Shipping Charges

•Shipping charges are calculated automatically and displayed at checkout based on your order value and delivery location.

 

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4. Serviceable Areas

•We currently ship across India only.

 

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5. Delivery Partners

 

We use trusted delivery services such as Delhivery, BlueDart, Shiprocket, India Post, and others based on your location and speed.

 

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6. Delivery Issues

•If there are delays or issues, feel free to contact us for assistance.

•In case of failed deliveries due to incorrect addresses or repeated delivery attempts, re-shipping fees may apply.

 

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7. Damaged or Incorrect Orders

 

If you receive a damaged or incorrect product:

•Contact us within 2 days of delivery at blueforestcoffee@gmail.com

•Include your order ID and clear photos/videos of the issue.

•We’ll investigate and resolve it within 2–3 business days.

 

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8. Address Changes

•Changes to shipping address are only possible before dispatch.

•Once the order is shipped, the address cannot be modified.

 

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9. Contact Us

 

For any questions related to shipping, feel free to reach out:

📧 blueforestcoffee@gmail.com

📞 +91 91238 38713